Jeff has built observability products for developers for over 12 years. His first company, CPUsage, was a pioneer in the serverless computing space before AWS Lambda existed. Later he joined New Relic pre-IPO where he served on the team creating the company’s high-performance event database, before leading the company’s Real User Monitoring product. Jeff then joined PagerDuty pre-IPO where he worked on designing, building, and launching a suite of business analytics products. Jeff is an alumni of the University of Oregon and works between Portland and the San Francisco Bay Area.