Alexandra Shaheen started in non-profit administration, but dove right into the systems used to manage the grant-making process. She realized a love for the realm of engineering and seeing requirements result in tangible systems that make important work easier.
Alexandra joined The New York Times in 2018 as a program manager for the team responsible for building and rolling out a new article editor for The Times. After the article editor’s successful rollout in late 2019, Alexandra started as program lead on the election readiness project. She managed the assessments of critical systems, ran stress tests throughout the year, led resilience projects to fortify workflows with single points of failure, and created event preparation requirements for all of technology. She considers this to have been her dream project.
Alina is a Technical PM at Smartsheet, software trusted by over 75% of Fortune 500 companies to operate mission critical business processes. She is an expert at cat herding through complex challenges involving humans and systems. On the weekend, you will find Alina volunteering on a crisis hotline, wandering through a farmer’s market or hosting family dance parties.
Austin Parker has been solving - and creating - problems with computers and technology for most of his life. He is the Principal Developer Advocate at LightStep and maintainer on the OpenTracing and OpenTelemetry projects. His professional dream is to build a world where we’re able to create and run more reliable software. In addition to his professional work, he’s taught college classes, spoken about all things DevOps and Distributed Tracing, and even found time to start a podcast. Austin is also the co-author of Distributed Tracing in Practice, published by O’Reilly Media.
Austin is an international speaker, having presented to audiences in Europe and North America on topics relating to Observability and DevOps. In addition, he has led or assisted with workshops on OSS projects such as OpenTelemetry and OpenTracing at events such as QCon SF 2019 and QCon London 2020, and O’Reilly Infrastructure and Ops 2020. Finally, he has extensive experience speaking to diverse audiences in a variety of media formats through his podcast On-Call Me Maybe and his event livestreams such as OPS Live!
Bea has been frustrated at Linux’s IP blocking tools for over 20 years now, and are just waiting to see what Nftables is replaced by.
Bea likes shouting about threat models a lot, and trying to convince people that their primary concern is probably not the NSA and that DNSSEC should be put out to pasture.
She is more opinionated about coffee.
Brian is an SRE at Twitter where he works on Core Services and all the things they touch (so pretty much everything). Often that means just trying to ensure all the different services and people get along together.
After coming from a non-tech background, I’ve been an SRE at Twitter for five years and had related titles for well over a decade and a half. When away from the computer, I enjoy everything outdoors and experimenting in the kitchen.
Bruce Wong is director of engineering at Stitch Fix. He formerly resided at Netflix and Twilio, where he founded the Chaos Engineering effort to stress and proactively introduce failure into critical production systems to validate resilience. He is passionate about tackling challenging problems, scaling engineering teams, and building compelling products. In his spare time he can be found applying engineering principles to iterate on BBQ and chocolate chip cookies.
With degrees in both Electrical Engineering and Theater Management, Connie-Lynne brings more than 25 years of System Engineering experience to the table, as well as a keen understanding of how to handle drama in the workplace. Currently Director of Incident Management at Fastly, Connie-Lynne has worked at Linden Lab, Change.org, and Caltech, but admits that her most fun position is serving as a board member for the Grilled Cheese Invitational, an annual food festival celebrating all things cheesy.