Courtney Nash is a researcher focused on system safety and failures in complex sociotechnical systems. An erstwhile cognitive neuroscientist, she has always been fascinated by how people learn, and the ways memory influences how they solve problems. Over the past two decades, she’s held a variety of editorial, program management, research, and management roles at Holloway, Fastly, O’Reilly Media, Microsoft, and Amazon. She lives in the mountains where she skis, rides bikes, and herds dogs and kids.
A huge fan of using visual cues to inspire change, Dominica DeGrandis, author of Making Work Visible - Exposing Time Theft to Optimize Work & Flow, and Principal Flow Advisor at Tasktop, helps organizations make work visible to improve the flow of work across value streams. Obsessed with flow metrics & influencing change, Dominica advises customers on value stream management and how to affect change in their organization.
Dormain Drewitz is Vice President of Product Marketing and Developer Relations at PagerDuty. Prior to PagerDuty, she worked at VMware Tanzu, Pivotal, and Riverbed Technologies. Before her career in product and solutions marketing, she spent over 5 years as a technology investment analyst, closely following enterprise infrastructure software companies and industry trends. Dormain holds a B. A. in History from the University of California at Los Angeles.
I’ve spent 9 years working in IT at PagerDuty helping to build out and manage our internal tools and systems. I spent 10 years in the bay area, where I started at PagerDuty before moving to London in 2021 to support or team in EMEA.
Dylan is a senior engineer manager with PagerDuty. Earlier in his career, Dylan worked in the trading industry, specifically on low latency option market making systems and strategies. He started his career at Microsoft where he once broke the behavior of pressing the left arrow in the Visual Studio Editor.
Elad is a die hard coder and the CEO & Co-Founder of Wing Cloud. He lives in Tel-Aviv with his husband and twins, enjoys music, hiking and crossfit. He’s built software that runs in network devices, drones, worked at Microsoft and created the AWS CDK.
Ella joined the Ops Community team after working on dev.to and CodeNewbie. A non-dev who likes to hang out in developer spaces, she’s currently hacking on a machine to turn the fumes of Imposter Syndrome into starlight and crystals.
Elora likes to find weird bugs. Well, she finds them whether she wants to or not! She’s done several “change the engine while the plane is flying” migrations over the years, and enjoys making things better going forward. She also sings with www.countermeasuremusic.com, cooks, makes things, and knits continental.
Emil is a site reliability engineer, who previously worked on caching, performance, & disaster recovery at Shopify and the internal Kubernetes platform at DigitalOcean. He has spoken at Strange Loop, Velocity, & RailsConf, and is the program co-chair for SREcon EMEA 2019 and SREcon Americas West 2020. He has guested on the podcasts InfoQ and Software Engineering Daily, and contributed a chapter to the O’Reilly book “Seeking SRE.”